Hello,
I need to cancel the automatic renewal of my Parallels Desktop subscription.
The subscription was purchased directly from Parallels using my former business email address.
That email address is no longer active and I have no way to access it. Because of this, I cannot sign in to the Parallels account associated with the subscription or retrieve the license key.
I have created a new Parallels account using my current email address.
Please locate the subscription associated with my former email address and disable automatic renewal.
I can verify ownership by providing my full name, billing details, the last four digits of the payment card, transaction dates and amounts, or any other payment information you require.
Thank you.
I need to cancel the automatic renewal of my Parallels Desktop subscription.
The subscription was purchased directly from Parallels using my former business email address.
That email address is no longer active and I have no way to access it. Because of this, I cannot sign in to the Parallels account associated with the subscription or retrieve the license key.
I have created a new Parallels account using my current email address.
Please locate the subscription associated with my former email address and disable automatic renewal.
I can verify ownership by providing my full name, billing details, the last four digits of the payment card, transaction dates and amounts, or any other payment information you require.
Thank you.