Dear Sir or Madam: Staff members at Parrallels told me that they would cancel my subscription and r

Dear Sir or Madam:

Staff members at Parrallels told me that they would cancel my subscription and refund my money but I still haven't received a refund and I noticed that my subscription is still issued. I would appreciate your assistance. Thank you for your consideration and time.

Sincerely,
Juliet

 

Hi @JulietSGray , we can see that you have made 2 purchases made for Parallels Desktop for Mac subscription and one purchase has been refunded. We have reset the refund confirmation.