DisableCameraDAL.plugin can't be opened - Catalina

Discussion in 'Parallels Toolbox for Mac' started by PaulB1, Nov 23, 2019.

?

Is this a good question?

  1. Yes

    100.0%
  2. No

    0 vote(s)
    0.0%
  3. Maybe

    0 vote(s)
    0.0%
  1. PaulB1

    PaulB1 Bit Poster

    Messages:
    24
    After upgrading to Mac Catalina, when I tried to activate "Disable Camera" it asked me for an admin password, then said I need to restart the computer.
    When the computer restarted, a message popped up that says:
    "!DisableCameraDAL.plugin" can't be opened because Apple cannot check it for malicious software.
    What should I do?
    I already checked for a software update, it says I have the latest version of Parallels Toolbox.
    upload_2019-11-23_15-58-19.png
    upload_2019-11-23_15-55-23.png
     
  2. sergk

    sergk Parallels Developers

    Messages:
    478
    Hello,

    please try this:
    1. Make sure that "Block Camera" tool is turned ON (the tool should be highlighted inside Parallels Toolbox).
    2. Open Toolbox window.
    3. Click on "Block Camera" tool with pressed "Option ⌥" key. The tool will ask password and remove it's plugin.
    4. Restart macOS.
    5. Turn "Block Camera" ON again. You will need to restart macOS another one time.

    Does the problem persist?
     
  3. PaulB1

    PaulB1 Bit Poster

    Messages:
    24
    It seems to work normally now, thank you!
     
  4. PaulB1

    PaulB1 Bit Poster

    Messages:
    24
    Actually, now when I restart my computer or it wakes from sleep, I still get the same popup
     
  5. sergk

    sergk Parallels Developers

    Messages:
    478
    We need more time to investigate this issue.
    At now better to turn "Block Camera" off.
     
  6. PaulB1

    PaulB1 Bit Poster

    Messages:
    24
    Okay, I turned it off, and I keep getting the same popup box, so I Quit Toolbox and stopped it from opening at startup. Please advise when the issue is fixed
     
  7. PaulB1

    PaulB1 Bit Poster

    Messages:
    24
    So, the popup is still coming up sometimes even though Toolbox is not running, so I'm going to go ahead and delete the file !DisableCameraDAL.plugin
     
  8. PaulB1

    PaulB1 Bit Poster

    Messages:
    24
    So how is the investigation progressing? It is still happening
     
  9. PaulB1

    PaulB1 Bit Poster

    Messages:
    24
    I tried uninstalling and reinstalling, now I'm getting an error activating my license key
     
  10. DeborahM2

    DeborahM2 Bit Poster

    Messages:
    1
    I am having the same problem. I just updated to Catalina and upgraded my parallels. I've tried the steps above but no luck. Is there any progression on this?
     
  11. PaulB1

    PaulB1 Bit Poster

    Messages:
    24
    @DeborahM2 good luck. I haven't heard anything further about this. I no longer get the popup, but I don't remember if it's because I disabled or uninstalled something. But the fact that it's happening to you also means they clearly didn't fix the issue yet.
     
  12. PaulB1

    PaulB1 Bit Poster

    Messages:
    24
    It seems like a significant flaw. If the whole point of using a feature like "Disable Camera" is to believe that it will do what it says, but your computer is telling you it can't be opened because it doesn't have any way to make sure it doesn't have malicious behavior, then maybe using it could actually create some additional vulnerability and maybe it's time to tear off a piece of blue painters tape.
     

Share This Page