Display turns pink upon Enabling 3d acceleration

[AnandR1]

Hello,

I purchased a 2015 Macbook pro 13 with retina and when I have the 3d acceleration enabled (Directx 10) and start my parallels I get my screen turn into pink and flikers. Attached is the screen shot. The pink screen goes off if I move the mouse but come back again in few seconds! If I turn 3d acceleration off then I dont have that issue.

I had earlier used Parallels on my Mac Air before getting the macbook pro and 3d was acceleration enabled int it and didnt have any such issue.

Any idea why this is happening on my new macbook pro? Also the parallels is using windows that was installed via boot camp.

BTW I have Parallels Desktop 10 for Mac.

Thanks
Anand

 

[DarrenC1]

I can confirm this with my brand new Macbook Pro 13" 2015 laptop. Same issue, corrupted pink screen sporadically occurs when in fullscreen mode. Any fixes?

 

[AnandR1]

What seem to have fixed for now at least is to reset the NVRAM by following instructions here: https://support.apple.com/en-us/HT204063
Not sure if it is a temporary fix though...time will tell
Hope this helps!
Anand

 

[andreadottor]

The same issue for me. Macbook Pro 13 (early 2015).
Random pink screen or flickering when I open menu or change tabs... I have try to reinstall the Parallels Tools, but not resolve.

 

[Manoj@Parallels]

The same issue for me. Macbook Pro 13 (early 2015).
Random pink screen or flickering when I open menu or change tabs... I have try to reinstall the Parallels Tools, but not resolve.

Hi Andreadottor,
Please submit a Problem Report ID http://kb.parallels.com/9058 and provide us the ID number here, so that we can check and assist you better.

 

[andreadottor]

thanks Manoj, the report id is 60194785.
I hope this can help you.

 

[Manoj@Parallels]

thanks Manoj, the report id is 60194785.
I hope this can help you.

Hello Andreadottor,
Please check your Private message.

 

[DarrenC1]

Hello Andreadottor,
Please check your Private message.

I've been experiencing this too.

Darren

 

[andreadottor]

I was in touch with the support team, I have installed an update version but without solve the problem...and at now i still have the issue :-(

 

[Sajay]

Yep random pink screen with my 2015 retina macbook.

 

[JumV]

I also have the same issue right after update to the latest parallel version. My laptop is 2015 13' mbp.

 

[Manoj@Parallels]

Hi Sajay & JumV,
Please submit a Problem Report ID http://kb.parallels.com/9058 and provide us the ID number here, so that we can check and assist you better.

 

[RYan3]

I'm getting the same problem. Report Id: 61920876.

Thanks for the help.

 

[AymanE]

same issue here. report id 62039536