DO NOT BUY PARALLELS

J

JinW

Junior Member
First, my Macbook keep failing in waking up from sleep mode in Bootcamp Windows. After months of investigation, the reason was due to the weird message from Parallels.
Second, though I posted the issue, they ignore it.
https://forum.parallels.com/threads...enst-wake-up-from-bootcamp-windows8-1.349329/
They may know the issue but have no intention to fix. They didn't show that attitude when I bought the license.

Parallel is no more a stable software to trust. I wouldn't recommend anyone to buy Parallel.
 
Hello @JinW, we are sorry to hear that you're unhappy with the Parallels Desktop.
We will be glad to help you with the issue resolution, but in order to understand what exactly happened we need a bit more tech. info.
You've already informed us that you have an issue with the Bootcamp. Please let us know if it's not that case.
Thank you in advance for your cooperation with us.
 
JinW said:
Is that your attitude to talk and fool around to a customer?
https://forum.parallels.com/threads...enst-wake-up-from-bootcamp-windows8-1.349329/
What's the identity of the message that makes Windows not enter into sleep mode properly?
Click to expand...
In order to understand what exactly happened and how does Parallels process work or maybe make any issues we need a tech report from the Parallels Desktop side.
That is why we asked you for tech report.
If you do not have any issue related to the Parallels Desktop app, or VM, please let us know.
 
I am clearly making a statement AGAIN. What's the identity of the message below.
If you keep hiding your technical issues, PLEASE LET ME KNOW AND DO NOT JOKE ME AROUND.
- System
- Provider
[ Name] Service Control Manager
[ Guid] {555908d1-a6d7-4695-8e1e-26931d2012f4}
[ EventSourceName] Service Control Manager
- EventID 7001
[ Qualifiers] 49152
Version 0
Level 2
Task 0
Opcode 0
Keywords 0x8080000000000000
- TimeCreated
[ SystemTime] 2020-02-25T15:28:22.181098200Z
EventRecordID 22950
Correlation
- Execution
[ ProcessID] 776
[ ThreadID] 780
Channel System
Computer
Security
- EventData
param1 Parallels Tools Service
param2 Parallels Tool Device
param3 %%1058
50006100720061006C006C0065006C007300200054006F006F006C007300200053006500720076006900630065000000
 
JinW, You didn't provide any details about parallels version you are using.
Meanwhile the problem can be seen from your previous post, it's Windows 8.1 in BootCamp at least.
AFAIR the most often setup was Windows 7 in BootCamp, then Windows 10.
You can try to remove parallels tools and services while boot in BootCamp, just go to "Programs and Features" and uninstall all related to Parallels.
You can install it back after boot to BootCamp VM from Mac OS X.
 
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