DO NOT "RECLAIM DISK SPACE"!

Discussion in 'Windows Guest OS Discussion' started by willmow, Oct 17, 2019.

  1. willmow

    willmow Bit Poster

    Messages:
    42
    I followed Parallels' suggestion to reclaim 45GB of disk space and ended up with a corrupted Parallels Data File that cost me upwards of GBP 350 to have fixed. If I felt I had a chance of recouping that from Parallels, I would. In the meantime, I urge company to withdraw that faulty reclaim disk space function - and users should avoid it at all costs. (Latest MBP running Mojave and Parallels 15)
     
    Bootz-Pgh likes this.
  2. Bootz-Pgh

    Bootz-Pgh Bit Poster

    Messages:
    13
    You know what...all my problems started when I clicked on Reclaim Disk Space about 2 weeks ago. This was when I was running Mojave and PD15. Upgrading to latest Catalina did not solve the problem. Unbelievable...
     
  3. Bootz-Pgh

    Bootz-Pgh Bit Poster

    Messages:
    13
    I was able to use Time Machine and thankfully I had a backup from October 1. I had to copy the entire VM from an external drive to my internal drive. I will never touch the reclaim disk space button again unless Parallels makes it clear it is safe to do so...
     
  4. diamondsoftware

    diamondsoftware Bit Poster

    Messages:
    16
    Hi,
    it's a well known problem (and very very dangerous bug) since months and no new from Parallels... :( :(
    S.
     
  5. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    5,561
    Hi, do you know your ticket number?
     
  6. diamondsoftware

    diamondsoftware Bit Poster

    Messages:
    16
    Hi,
    no it's months before and I don't keep old emails when I don't have any answer from the receiver. :(
    As you can see easily in your forums , we are a lot who have this problems and for some lose virtual machines or time to restore them.
    So a ticket number is not necessary... you have all the infos on forums.
    Regards
    S.
     
  7. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    5,561
    Did you lose your VM after update? Did you check the trash? Do you have a backup copy?
     
  8. diamondsoftware

    diamondsoftware Bit Poster

    Messages:
    16
    Hi,
    of course! Hopefully I've backups... I'm a IT professionnal since 40years. the problems is not that! the problem is the BUG! who destruct Virtual Machine who is inaceptable for a software as this and the lack of answe from Parallels
     

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