I posted an urgent message here and also on FB messenger. There doesn't seem to be an option to call or chat 24/7 as is indicated elsewhere on the website. Is there a phone number to call?
Hi @JulieK , Please sign into the https://my.parallels.com/support page, select your product and the category of your question, enter a short issue description into the search box, click Request Support and proceed to the Support contact options and we will be able to help you thru a remote session.
Please refer this article to know more about Parallels Desktop for Mac support options and their validity.
