Downgrade Plesk Client IP addresses in PBA-S

Discussion in 'Parallels Website and Forum' started by vijayj, Sep 26, 2011.

  1. vijayj

    vijayj Bit poster

    Messages:
    1
    Issue-> How to remove dedicated IP addresses assigned to Plesk client In parallels business automation standard?

    Resolution>>

    Incorrect way++

    You can remove the dedicated ip address assigned to plesk client manually from plesk panel. But this is the incorrect way of removing ip address, although removed dedicated ip address will not appear both in PBA-S and plesk but it will lead to following results.

    Consequences--> When ever you will process order for the corresponding subscription, the order will include the cost of already removed dedicated ip address.

    Reference ticket-->https://support.parallels.com/index.html?q=1214094



    Correct way++

    In PBA-S dedicated IP addresses assigned to Plesk client are non-downgrade-able resource and cannot not be downgraded directly from PBA-S control panel, the following additional actions should be performed to correctly downgrade Plesk Client IP addresses:

    * ensure that IP address to be released is not used by any Plesk domain created on the account;
    * release the IP address from the Plesk client's IP pool directly in Plesk Server Administrator Control Panel logged in as admin user, release the IP address from Plesk node;
    * execute the following SQL query in aspc database inside PBA-S server:

    ++++++++++++++++++++++++++++++++++++++++
    mysql> update ip_address set ippool_alloc_type=NULL, holder_obj_id=NULL where ip_address='IP_ADDRESS';
    ++++++++++++++++++++++++++++++++++++++++

    Note: where IP_ADDRESS should be replaced with real IP address to be released;

    * Downgrade the resource in Customer's Control Panel on Upgrade Center > Buy resources screen.


    Reference KB--> http://kb.parallels.com/en/2070
     

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