Downloaded the latest version of parallels and it keeps shutting down!!

Discussion in 'General Questions' started by chrisd19, Dec 7, 2018.

  1. chrisd19

    chrisd19 Bit Poster

    Messages:
    3
    So I just purchased the new update of Parallels and ever since while I am in Windows it automatically shuts down and does a system restart. Went to Apple and after several tests all test point perfect with the machine and is not an Apple problem and mentioned its probably a software problem with Parallels. Now I have loved this product up till now because I keep losing my work! Please help or is there an upcoming patch for this?
     
  2. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,720
    If I understand correctly your Windows VM restart automatically after upgrade of Parallels Desktop. Check and let us know how much RAM is allocated to the VM.
     
  3. chrisd19

    chrisd19 Bit Poster

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    3
    If I am looking at this correctly 2.90 GB
     
  4. AJ@Parallels

    AJ@Parallels Kilo Poster

    Messages:
    752
    Hello chrisd19, Kindly follow the instructions from this link and check if it helps.
     
  5. chrisd19

    chrisd19 Bit Poster

    Messages:
    3
    thanks but do you have it for windows 7?
     

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