Duplicate licenses

BruceH17

Bit poster
I renewed my license manually on Dec 22 and the current license renewed automatically on Dec 23. I have 2 charges through CleverBridge for 27.05. I need 1 license cancelled an refunded. One ends in C2RM45 and the other one is waiting to be activated and it ends in 8C26HC. Please refund one of them and let me know when this is fixed. Thanks!
 

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I renewed my license manually on Dec 22 and the current license renewed automatically on Dec 23. I have 2 charges through CleverBridge for 27.05. I need 1 license cancelled an refunded. One ends in C2RM45 and the other one is waiting to be activated and it ends in 8C26HC. Please refund one of them and let me know when this is fixed. Thanks!
Hello @BruceH17
Thank you for your feedback.
As requested, we processed your refund request for the license key ending 8C26HC.
Refunds may take five to seven business days to appear on your account.
Thank you!
 
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