During the loading of the parallels, this message "Can't find parallels driver for usb devices." app

Discussion in 'Installation and Configuration of Parallels Desktop' started by mikec30, Jul 19, 2020.

  1. mikec30

    mikec30 Bit poster

    I am using Catalina ver 10.15.5 and Parallels ver 15.1.4
    If i look at the USB controller icon i can see the device I am trying to connect to but when i run the application that uses this device it reports
    'cant find USB device.'
    This was working some time ago, but this problem might have started at around a OSX ver lower and parallels < ver 14 (about)
    The USB printer works correctly
    How do I resolve this ?
  2. Hello mikec30. Please follow the steps from this article to reinstall Parallels Tools and check if it works fine.
  3. Maria@Parallels

    Maria@Parallels Problem solver

    Hi, we've received your reply:
    It did re-install from the MAC ok, but it didnt help
    this a XP virtual machine running a windows batch file
    This exact pk2cmd.exe file runs on a real XP machine
    this are the USB devices it sees, and you can see it recognised the
    Pickit2 programmer
    what can i try next ?
    Please advise

    Do you have any other virtual machine to test the same behavior?

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