Dymo LabelWriter and Dymo Connect not working on Windows ARM

I have a Dymo LabelWriter 4XL printer that works on an regular desktop with Windows, but will not using Parallels with an M2 and Windows ARM. The software installs and I see the printer listed, but when trying to print from the Dymo software I get a message that the printer is not connected. I also cannot print a test page from the printer properties.
 
ChipQ said:
I have a Dymo LabelWriter 4XL printer that works on an regular desktop with Windows, but will not using Parallels with an M2 and Windows ARM. The software installs and I see the printer listed, but when trying to print from the Dymo software I get a message that the printer is not connected. I also cannot print a test page from the printer properties.
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Hello,

Thank you for your feedback.

The Apple M-series chip has an Arm architecture (unlike the x86/x64 architecture typical of classic desktop processors). And in a virtual machine on a Mac with an M-series chip, it is currently possible to run only Window 11 Arm--the Windows version for processors with Arm architecture (for example, it is used on devices with mobile chips like Microsoft Surface Pro X). And indeed, despite the built-in compatibility layer that allows you to run x86/x64 applications on Windows Arm, some applications, or drivers do not work.

We advise you to contact the Dymo support team to inquire about when support Windows 11 ARM will be implemented.

Should you have any further questions, simply reply to this e-mail.

Have a nice week!
 
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