Email add. not in use anymore. How to change.??

Discussion in 'Installation and Configuration of Parallels Desktop' started by LarsK3, Nov 10, 2017.

  1. LarsK3

    LarsK3 Bit poster

    Messages:
    1
    Hi.
    I have ver. 11 on my Imac. I want to move it to my Mac air running Sierra ( not high ) Then I want to buy ver 13. new licens for Imac ( sierra high ).
    Quest. I do not have the Email anymore that was used for registration on ver 11.? I cannot login on it , ( Forgot password for the account) this here is new made.
    Haw can I move the ver 11.? I have serial and Of cause key nr. for the ver 11. + bill. ??
    I know I shall logout from Old Installation before installing on new, but what happens when I can't remember password for account ??

    Kind Regards Lars
     
  2. Meenakshi@Parallels

    Meenakshi@Parallels Pro

    Messages:
    450
    Hello LarsK3, please check your private message and provide us with the necessary details. Thanks!
     
  3. williamp5

    williamp5 Bit poster

    Messages:
    1
    I have this same problem. the email address is no longer available. heck the firm that supplied the email is no longer available. how do I change my email address on my account?
     

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