emails from parallels-universe.com

Discussion in 'General Questions' started by WalterS2, Oct 29, 2017.

  1. WalterS2

    WalterS2 Bit Poster

    Messages:
    7
    Who is parallels-universe.com?
    Are emails from this domain asking for a survey (clik on some really weired URL at sgizmo.com) phishing mails?
    At least they really look like so. At least for me I will not click on those links.

    If this is really parallels maybe you consider make them more not like phishing mails.

    br
    Walter
     
  2. Arun@Parallels

    Arun@Parallels Parallels Support

    Messages:
    1,259
    Hi @WalterS2 , please help us with the screenshots of the emails.
     
  3. WalterS2

    WalterS2 Bit Poster

    Messages:
    7
    Hi! Thanks for your reply. Unfortunately I deleted them already.
     
  4. DavidL28

    DavidL28 Bit Poster

    Messages:
    2
    I, too, have received a email from parallels-universe.com for an upgrade to 13 from parallels 9 for $49.99 with a $10 AMAZON gift card. Is this a legitimate Parallels partner to offer this?? I am suspicious of this site since scam checking the site says that it is from a HIGH RISK country (RUSSIA) and to be cautious.

    I would like to take the offer quickly, since it expires 12/22/2017, if it is legit. Thank you for a quick response from PARALLELS !
     
  5. Alfena@Parallels

    Alfena@Parallels Kilo Poster

    Messages:
    445
    Hello @DavidL28 , It is a legitimate offer from Parallels.
    Thanks
     
  6. DavidL28

    DavidL28 Bit Poster

    Messages:
    2
    Great! Thanks, Alfena! Would you recommend that I upgrade my OSX (High Sierra) FIRST before upgrading my Parallels ? (or the other way around?)
    Thanks, and Merry Christmas!
     
  7. Alfena@Parallels

    Alfena@Parallels Kilo Poster

    Messages:
    445
    Yes, please upgrade your Mac OS X and then Parallels Desktop.
    Thanks
     
  8. Jeffrey2

    Jeffrey2 Bit Poster

    Messages:
    1
    I received the same emails. Here you have the screenshot.
    C9D9575B-F711-46A6-AA81-B07C9BBF8FA4.jpeg 8BF6B1C9-6FCF-41C6-BF0A-15B41C686F83.jpeg
     
  9. Arun@Parallels

    Arun@Parallels Parallels Support

    Messages:
    1,259
    Hi @Jeffrey2 , it is a valid email from Parallels.
     

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