Empty "Source CD/DVD-ROM", drives not recognized

K

kmrmtms

Bit poster
I have an interesting and really annoying problem.
I wrote to the support, but I haven't get any answer.

In Parallels Image Tool I try to make a new ISO image but I'm unable to choose from my drives, becuse the "Source CD/DVD-ROM" list has 2 empty items.
I get an error message. Image Tool cannot read data from ...

I have the same problem in Parallels Desktop's Configuration Editor
CD/DVD-ROM 1 / Emulation / Use CD/DVD-ROM
and the CD/DVD-ROM Drive list contains two empty lines.
I get an errer message: The CD/DVD-ROM name is not specified for CD/DVD-rom 1!

I've already reinstall my laptop and have the same problem.
BUT it works if a logged in with a different admin or normal user. The list contains two drives, the internal and the external USB drive also.

My config:
MacBook C2D, 2.0Ghz, 2GB RAM internale + LG external USB drive
Parallels build 3188
I logged in as an admin.

Please help me!

Tamas

Picture 4.jpg
 
Tamas,

What are the CD/DVD drives that are on your Mac? Are they somehow non-standard ones? The issue is very strange...

But you still can create an image of the CD and use it with Parallels Desktop:
1. Open Applications->Utilities->Disk Utility
2. Select your CD in left pane and click "New Image" button.
3. Specify the name and location of target disk image.
4. Select "read-only" in Image Format field.
5. Select "none" in Encryption field.
 

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I have two drives. The standard internal MacBook optical drive (MATSHITA DVD-R UJ-857D) and an LG GSA-E10L.

The HW is ok, it works for many weeks. My problems come first when I upgred to 3.0 beta.
And of course it works other users, except me.

I think it cause some config problem but I don't know what and where.
 
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