Endlessly popping up "Parallels Tools needs Update"

Discussion in 'Parallels Toolbox for Windows' started by Adam S., Aug 2, 2026 at 9:14 AM.

  1. Adam S.

    Adam S.

    Messages:
    1
    Every time I start Windows 11 VM, Parallels Tools Installationagent is asking to update Parallels Tools. But if I press restart, then after restarting Windows, same dialog appears:
    Bildschirmfoto 2026-08-02 um 17.39.04.png

    I tried to uninstall Parallel Tools in Windows, but the I get this error ("The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2503.)
    Bildschirmfoto 2026-08-02 um 18.03.48.png
    Same error appears, if I try to uninstall Parallels Tools.
    Any help much appreciated. Can't file a support request because I neither have an X-Account nor a facebook account. Annoying decision from Parallels support to not providing a simple e-mail for paying clients thogh.
     

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