Error 10013 when installing Mac agent

Discussion in 'Parallels Mac Management for Microsoft SCCM' started by TimMessick, Oct 14, 2014.

  1. TimMessick

    TimMessick Bit Poster

    Messages:
    6
    Hello!
    Up until now, we have used PMM for SCCM 2012 solely for imaging purposes (no management or client required), but I am now starting to look at managing other software / policies. I have set up a service account with Domain Admin rights, but it will not complete the client push installation.

    From the pma_discovery log, I see the following:
    10-14 13:37:10.051 D /DiscoveryUtils:6964:914/ Trying to login to 'XXX.XXX.XXX.XXX' as 'USERNAME'
    10-14 13:37:11.263 D /DiscoveryUtils:6964:914/ Login to 'XXX.XXX.XXX.XXX' failed with 10013 (An attempt was made to access a socket in a way forbidden by its access permissions)

    Any thoughts on what might cause this error or a possible resolution?

    Many thanks,
    Tim
     
  2. Akshatha M

    Akshatha M Bit Poster

    Messages:
    19
    hi,
    If you have an ActiveXperts Error Code, you can lookup its description.10013, An attempt was made to access a socket in a way forbidden by its access permissions .Either manually register this DLL on this machine, or reinstall the product .15417, SMPP client internal error (invalid SMS message handle).
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  3. TimMessick

    TimMessick Bit Poster

    Messages:
    6
    Apparently, the service account I was using did not have the correct permission set on the client. I've switched to a different service account which does have login rights to the Mac. Below is the new error log from the PMA_Discovery.log file. It's detecting the client installation, but the client is not associating with the proxy server. Any thoughts?

    10-22 09:02:18.377 D /DiscoveryUtils:4676:ff4/ Logged in to 'COMPUTERNAME' as 'USERNAME'
    10-22 09:02:19.469 D /DiscoveryUtils:4676:ff4/ Discovery data for 'COMPUTERNAME': { Hostname = '', HardwareID = '014D6596-009B-59CC-89D7-2E7AA718A899', IPv4 address = 'IPADDRESS', MAC address = ''{ Version = 'Apple Mac OS X 10.9.5 (13F34)', AD domains = [ 'DOMAIN' ] }{ SMSID = '00000000-0000-0000-0000-000000000000', Version = '3.0.2254.1038815', SiteCode = '' } }
    10-22 09:02:19.472 D /DiscoveryUtils:4676:19dc/ Host status for 'COMPUTERNAME': 0

    Many thanks,
    Tim
     

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