Error after 14.1.0 update: "the virtual machine was reset by the operating system"

J

JeroenD2

Bit poster
Hello,

I'm experiencing a very frustrating issue with a MacOS virtual machine on a Mac host after updating Parallels to 14.1.0 :
The VM is trying to boot but then this error message pops up: "the virtual machine was reset by the operating system".
This happens in a continuous loop. The only way to stop it is by force quit the VM in Activity Monitor.

It started right after I ran the Parallels 14.1.0 update.

I found a few threads that report this same error message, but all of them are with a Windows VM, not MacOS. So I have no idea how to fix this.
Did anyone else have this issue with a MacOS VM on a MacOS host? Does anyone know how to fix it? Help would be much appreciated.

Thanks,
Jeroen
 
JeroenD2 said:
Hello,

I'm experiencing a very frustrating issue with a MacOS virtual machine on a Mac host after updating Parallels to 14.1.0 :
The VM is trying to boot but then this error message pops up: "the virtual machine was reset by the operating system".
This happens in a continuous loop. The only way to stop it is by force quit the VM in Activity Monitor.

It started right after I ran the Parallels 14.1.0 update.

I found a few threads that report this same error message, but all of them are with a Windows VM, not MacOS. So I have no idea how to fix this.
Did anyone else have this issue with a MacOS VM on a MacOS host? Does anyone know how to fix it? Help would be much appreciated.

Thanks,
Jeroen
Click to expand...
Hi @JeroenD2, can you please reproduce the issue and reply us with a Technical Data ID collected from the terminal command: prlsrvctl problem-report --send
 
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