Error reading password from Barcode Scanner

Discussion in 'Parallels Client for Android' started by DanielM26, Feb 4, 2019.

  1. DanielM26

    DanielM26 Bit Poster

    Messages:
    2
    Hello!

    We are using a barcode terminal (Android) to login to our RDP Server, we scan the user and the password.

    When we try to scan the password from the Code 18 (or QR it makes no difference) and the suffix \r the App add a character in the password field.

    The curious thing is, if I left the username and password in blank and parallels ask the data it work perfecly, without adding any extra character.
     
  2. jpc

    jpc Kilo Poster

    Messages:
    276
    @DanielM26
    * What is the extra character that is being added?
    * When you are getting the error, are you scanning the characters inside the RDP session i.e. at the Windows Server login prompt? If yes, you may want to enable the PC Keyboard.
     
  3. DanielM26

    DanielM26 Bit Poster

    Messages:
    2
    Thanks for your reply!

    * I don't know what's the extra character since only appear in password field
    * I'm getting this error outside of the RDP session, in the parallels APP

    The screenshot are in spanish but this are the fields I'm talking about, the field where the extra character is added is in "Edit connection" menu:

    [​IMG]

    If I let the Username and password of the connection in blank, I can succesfully scan the password when Parallels ask for it:

    [​IMG]
     

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