eternal question about licenses ...

Discussion in 'Parallels Toolbox for Windows' started by JDB3, Dec 17, 2020.

  1. JDB3

    JDB3 Bit Poster

    Messages:
    3
    Hello parallel fellowship

    Another post because of a license problem ... sorry

    I bought 2 licenses and after a few days of use the license server rejects them? I made a repair with the proposed solution and it still does not work ...

    FYI, I made messages on Facebook Messenger and still no answers ...

    I hope to have better luck here ...

    Thanks for your help
     
  2. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    8,659
    Hello,
    Please reply me back via the private message (will send it to you in few sec) and share your license key.
    Looking forward to your reply.
     
  3. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    8,659
    Thank you for your reply and provided information.
    Just checked some settings of your key and changed some.
    Please check the issue and let us know the results.
     
  4. JDB3

    JDB3 Bit Poster

    Messages:
    3
    Hello, Thanks for the answer,

    Unfortunately, it's always the same result: the server rejects my 2 keys

    The irony of the story is that if I buy a new license it will work ... But hey, you understand that I cannot buy a new license every two weeks ...
     
  5. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    8,659
    Thank you for your reply.
    Please try once again (just made some changes with your key)
     
  6. JDB3

    JDB3 Bit Poster

    Messages:
    3
    sorry,

    same result with 2 licences.

    I think I will give up and buy another software kit ...
     
  7. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    8,659
    Could you please help us to investigate it further?
    Please collect the detailed tech report once the issue reproduced and post the report's ID here?
     
    Last edited: Dec 22, 2020

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