Ever since latest update Capture Area doesn't work

[GregS4]

See attached screenshot

 

[AJ@Parallels]

See attached screenshot

Hello GregS4, Please follow https://bit.ly/2N1mrkW to install Parallels Tools. If you see reinstall or update Parallels Tools then kindly reinstall it.

 

[GregS4]

Actually I've solved it. An application from http://zoom.us (like a GoToMeeting client) left something in the startup. I uninstalled it and the Tools work fine now. Thanks.

 

[AJ@Parallels]

Actually I've solved it. An application from http://zoom.us (like a GoToMeeting client) left something in the startup. I uninstalled it and the Tools work fine now. Thanks.

Perfect, Please feel free to reach us any time for any queries regarding Parallels.