Expired and permanent license

Discussion in 'Installation and Configuration' started by Anthony17, Jan 10, 2022.

  1. Anthony17

    Anthony17 Bit Poster

    Messages:
    4
    Hi there,
    I logged into my account and noticed that I've got 3 licenses in total, 2 of them expired and one active.

    The active one is a permanent license for both Parallels desktop and toolbox so I think I'm all good.

    But when I logged into my Toolbox account, I was told all of my licenses have expired.

    Can someone please look into this? It's so frustrating...

    Thanks a lot,
    Anthony
     
  2. DebasmitaM@Parallels

    DebasmitaM@Parallels Staff Member

    Messages:
    444
    Hi, we have sent you a private message. Please help us with your registered email address in the private message.
     
  3. Anthony17

    Anthony17 Bit Poster

    Messages:
    4
    Hi there,
    I replied to your private message and provided my registered email address 3 days ago (the same day you replied to my question here) and there's no further reply so far.

    Could you please look into this and update me?

    Thanks a lot!

    Best regards,
    Anthony
     
  4. DebasmitaM@Parallels

    DebasmitaM@Parallels Staff Member

    Messages:
    444
    Hi, we have responded to your reply on last Friday. Kindly check once.
     

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