Expired and permanent license

A

Anthony17

Bit poster
Hi there,
I logged into my account and noticed that I've got 3 licenses in total, 2 of them expired and one active.

The active one is a permanent license for both Parallels desktop and toolbox so I think I'm all good.

But when I logged into my Toolbox account, I was told all of my licenses have expired.

Can someone please look into this? It's so frustrating...

Thanks a lot,
Anthony
 
Anthony17 said:
Hi there,
I logged into my account and noticed that I've got 3 licenses in total, 2 of them expired and one active.

The active one is a permanent license for both Parallels desktop and toolbox so I think I'm all good.

But when I logged into my Toolbox account, I was told all of my licenses have expired.

Can someone please look into this? It's so frustrating...

Thanks a lot,
Anthony
Click to expand...
Hi, we have sent you a private message. Please help us with your registered email address in the private message.
 
Hi there,
I replied to your private message and provided my registered email address 3 days ago (the same day you replied to my question here) and there's no further reply so far.

Could you please look into this and update me?

Thanks a lot!

Best regards,
Anthony
 
Anthony17 said:
Hi there,
I replied to your private message and provided my registered email address 3 days ago (the same day you replied to my question here) and there's no further reply so far.

Could you please look into this and update me?

Thanks a lot!

Best regards,
Anthony
Click to expand...
Hi, we have responded to your reply on last Friday. Kindly check once.
 
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