Failed to log into account

[andreasb]

Hi,

I just bought Parallels Desktop for Mac 3.0 and I'm trying to register it to get the current version.
For some reason, I'm always getting a message about a wrong password or account if trying to log in. I have several times and from several PCs reset my password. I got the respective mails and the password seems to be changed successfully, but on trying to login I get the same problem. I also created a new account using a mail alias and got the same problem. I'm out of ideas...

 

[John@Parallels]

Please create ticket in support team, or call online sales, and they provide you information about account, or create registration

 

[andreasb]

Thanks John. Is there a possibility to create a support ticket without having to log into the account?

 

[John@Parallels]

Please call online sales, they will create ticket and reply