Firewall Issues

  • Thread starter Thread starter aveltri
  • Start date Start date
A

aveltri

I have installed your product (ApplicationServer) with the hopes of:

1. Launching TS Apps easier to my users
2. Having the traffic travel over a standard port (80,443) to avoid firewall related issues.

Unfortunately #2 is a problem in many external environments we do business in.

What protocol does your product use to communicate over port 80/443?
Do you support encapsulation?
What are other users doing to solve the problem of running your product in environments with restrictive firewalls?

I have been advised by some of your competitor products to use SSL-VPN but doesn't SSL-VPN's provide some of the functionality (In Serving up Apps) that you provide.

I have tested a product that encapsulates RDP in HTTP(S) but I am trying to reduce the complexity in the solution as I am doing this for only a few applications.

Thanks,
-Tony
 
Hello,
Protocol does not depend on the port. If you enable SSL and connect using SSL you can do it on port 80 no problem. Same goes for HTTP.
When you enable and use SSL in 2X Console - protocol used is SSL. Otherwise it's HTTP traffic.
All traffic is tunneled on one port and is encapsulated there.
All you need is to open those ports on firewalls or make port forwarding.
SSL-VPN does encapsulations, but not publishing.
My personal opinion (based on testing pretty much all of products on the market in the field) is that our product is the least complicated of all. In fact it's so simple that we have non-administrators installing and configuring it, provided that they did read User Manual.
 
Right now any firewall that is blocking RDP is blocking your X2 application server from publishing (In my test environment). Does X2 encapsulate the traffic in HTTP / HTTPS and I potentially have your product configured incorrectly or do I need another product to handle the encapsulation?

If X2 does not encapsulate RDP in HTTP/HTTPS, what is the recommendation for publishing apps and remote desktop via RDP over HTTP.

As a point of clarification, I tested using a secure gateway product and was able to get the RDP through all the firewall environments. However this config was absent X2.

Thanks,
-Tony
 
Hi,
2X does tunnel all RDP traffic on ports you define in 2X Console->Connection settings.
I don't know which ports have you got enabled and how do you actually access published apps.
If you are using MS RDP client to connect (plain load balancing) of course it will be working on RDP port using RDP protocol. No tunneling done.
 
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