Function keys not working after upgrade to Sierra

K

KenKnight

Junior Member
Just updated to Sierra last night. This morning the Function keys aren't working when I use my external Logitech K750-mac keyboard, however, they are working properly with the macbook internal keyboard.

Any thoughts?

Thank you,
Ken
 
Hi Arun,

Thank you for the reply. No, sadly, it doesn't work. As I mentioned in the original post, they work from the macbook's built-in keyboard but not the external K750-mac keyboard.
Any other suggestions?

Thanks,
Ken
 
I got it working!!

I had to un-pair, then uninstall all the Logitech unifying software and then reinstall and re-pair it. Now the keys are detected in my VMs. Thanks for the assistance.

Regards,
Ken
 
I have seen the same problem reported in multiple apps. This is not a Parallels problem. Unfortunately, removing, re-installing and re-pairing did not help me. Maybe my K750 is older or has older firmware...
 
Hi @MikeS16 , please take a snapshot of your virtual machine. Action > Take snapshot and then uninstall and reinstall Parallels Tools inside your Windows virtual machine and check if that helps.
 
It's happening in Native Mac OS as well. It has nothing to do with Parallels. This is some ugly combination problem between Sierra and Logitech driver. I have a Mattias aluminum keyboard that works fine in both Mac OS Sierra and virtualized Windows. Also, my old Dell bluetooth keyboard is fine.
 
MikeS16 said:
It's happening in Native Mac OS as well. It has nothing to do with Parallels. This is some ugly combination problem between Sierra and Logitech driver. I have a Mattias aluminum keyboard that works fine in both Mac OS Sierra and virtualized Windows. Also, my old Dell bluetooth keyboard is fine.
Click to expand...
Hi @MikeS16, Yes! you are correct. You may contact Apple support to get help on this. You may also check with Logitech support to get the required keyboard driver for your macOS.
 
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