Game environment abnormal or need restart, cant play game

Discussion in 'General Questions' started by Eva4, Aug 13, 2022.

  1. Eva4

    Eva4

    Messages:
    1
    I am in trial mode, windows 11 on mac air m1 chip. When I try to play Tower of Fantasy, it says the game environment is abnormal and I need to restart. I did, but it didn't work. I also tried turning of firewall but that didnt work either. I also tried Valorant, but it also had an error saying I needed to restart. I did but nothing happened and it still doesn't work. If it would work, I woul ddefinitely buy this, however it is not working so please help or else I am not going to buy parallels. Photos below to show the error messages. Screenshot 2022-08-13 at 10.34.46 (1).png Screenshot 2022-08-13 at 10.37.43.jpg Screenshot 2022-08-13 at 10.34.46 (1).png Screenshot 2022-08-13 at 10.37.43.jpg
     
  2. GampaA@Parallels

    GampaA@Parallels Staff Member

    Messages:
    439
    Hello Eva4, Please refer to the knowledge base article to fix the environment is abnormal on the parallels desktop. Thanks
     
  3. CameronJ1

    CameronJ1

    Messages:
    1
    I am also having the same problem, where can I find the knowledge based article, an will that actually resolve this issue.
     

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