K
kommers
It worked before, now I can't use this universal printer, getting this error. OS is Vista, although a co-worker has the same issue n XP. Any help would be appreciated
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A
antonskrylnikov
Does it happens always or just sometimes ? What print data format selected on the client (EMF, PDF, BMP) ?
K
kommers
All the time
PDF
K
kommers
Not sure how to reinstall printer separately
I removed 2X printer from printers and then I did the repair in add/remove which returned the printer, but error persists. It gives the same error when I rdp into the server and try to print a test page directly on the server
I removed 2X printer from printers and then I did the repair in add/remove which returned the printer, but error persists. It gives the same error when I rdp into the server and try to print a test page directly on the server
Re: Not sure how to reinstall printer separately
you cannot use the printer directly from the server.
it is intended to be used from an rdp session with a client that supports the universal printer.
when the error appears can you press Ctrl+C and then paste the message info here.
Switch also to EMP format, as for PDF you need a PDF application installed.
What clientare you using? Is the client configured correctly?
Can you check the "options" section
kommers said:I removed 2X printer from printers and then I did the repair in add/remove which returned the printer, but error persists. It gives the same error when I rdp into the server and try to print a test page directly on the server
you cannot use the printer directly from the server.
it is intended to be used from an rdp session with a client that supports the universal printer.
when the error appears can you press Ctrl+C and then paste the message info here.
Switch also to EMP format, as for PDF you need a PDF application installed.
What clientare you using? Is the client configured correctly?
Can you check the "options" section
K
kommers
update
When I said "directly on the server" I actually meant RDP session on the server, without using 2X software. I didn't try to print on the server console zero.
PDF reader is installed on the server.
Everything worked before. I suspect that something changed when we installed SAGE MAS90 client that also installs its own PDF converter that acts like printer.
Anyways, below is the result of Ctrl-C command when printing on the server via RDP session.
---------------------------
2X Virtual printer
---------------------------
Print job failed (0xFFFFFFFD).
---------------------------
OK
---------------------------
When I said "directly on the server" I actually meant RDP session on the server, without using 2X software. I didn't try to print on the server console zero.
PDF reader is installed on the server.
Everything worked before. I suspect that something changed when we installed SAGE MAS90 client that also installs its own PDF converter that acts like printer.
Anyways, below is the result of Ctrl-C command when printing on the server via RDP session.
---------------------------
2X Virtual printer
---------------------------
Print job failed (0xFFFFFFFD).
---------------------------
OK
---------------------------