THE most frustrating thing about using Parallels for Desktop is getting support when you need it. I've been trying for over an hour to find a way to enter a help ticket to get phone support for connecting an external drive to Windows 11 on my Mac. I've tried everything that has been suggested in innumerable articles that stupid AI recommends, but it continues to connect to the Mac and won't allow me to overwrite an existing file. I've used USB controller to set it up to always ask when a new device is added. I even tried setting to always connect to Windows. Nope. Won't do it. Keeps connecting to the Mac. I'm 77 years old and NOT a techie. I know someone younger can do this is seconds, and a pay for a renewing subscription to get help, but can't get it!!
I love the Mac for a lot of things dealing with pictures and videos, but still prefer Excel, Word, MS Money, and Access for many things. However, getting help from the Parallels folks is torture.
Can anyone help?
I love the Mac for a lot of things dealing with pictures and videos, but still prefer Excel, Word, MS Money, and Access for many things. However, getting help from the Parallels folks is torture.
Can anyone help?