Graphics card needing upgrade?

N

NestorH

Member
I tried to access some online deck designing software that is provided by Home Depot. The stated video card requirements are:
nVidia GeForce 9 series or ATI Radeon HD 4000 Series video card w/ Open GL 1.4 & Direct X9
While I see that Parallels 10 supports Direct X10, when I try to run the app, I get an error message that the video card needs to be upgraded but doesn't specify which element is lacking.

Any thoughts?
 
Hi Nestor,
Guest OSes in Parallels Desktop have no access to physical graphics cards present in a Mac. Instead, Parallels Display Adapter driver (which is part of Parallels Tools installation) interfaces with virtual hardware and provides 3D acceleration features. For more details, please refer to http://kb.parallels.com/122807
To troubleshoot Graphic Card related issues in Windows Virtual Machine, please follow the instructions given at http://kb.parallels.com/122708
 
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