Hang During Resume in Parallels 5

B

Ben Mattison

Junior Member
Hello,

I recently upgraded to Parallels 5. In general, it's definitely snappier, but the first time I resume my Windows XP VM after booting up my computer, it hangs for a really long time. The spinning progress indicator gets to "60" very quickly, then stops for three or four minutes, then finishes. The next time I resume it is very quick, and I don't have a problem until I shut down and boot up again.

Please advise.

Thanks

Ben
 
Update: still haven't solved this

I still haven't solved this problem. I got a Parallels person on the phone and he logged onto my computer and made some adjustments but it didn't make a difference. I deleted my VM and created a new one -- no difference. I uninstalled Parallels and reinstalled. Same problem.

Here is another thread describing the same issue: resume gets to 60%, stops for a long time, and then finishes. But with no solution.

http://forum.parallels.com/showthread.php?t=98090

Anyone else experiencing this? Is it a bug?

Thanks

Ben
 
Similar problems

I'm also seeing problems with Resume causing excessive wait times. I'm using Parallels Desktop 5.0.9370 for Mac.
 
I am currently having an email exchange with Parallels Support. I'll post something here if they give me a solution. So far all of their suggestions seem to be aimed at improving overall performance, which is not the problem.
 
Thanks for the reply. I hadn't realized that you could convert a Parallels VM to another program. Just to see, I downloaded the trial of VMWare Fusion and converted my Parallels VM for it.

I found that while the resume after boot was considerably slower than the normal resume, it was still faster than Parallels -- about 30-40 seconds for VMWare and 1:30 in my most recent test in Parallels (but Parallels seems to sometimes be even slower than that).

Incidentally, I also found that VMWare had some screen resolution issues in Windows 7 -- when you resize the screen, it's blurry. Whereas Parallels adjusts very nicely as you resize the screen and is perfectly sharp.
 
hey look you got the same issue as me...the difference is someone is replying to your post!

I complained about this in 4, 5 and beta 6...with no resolution or comments from Parallels...I'm downing VWware as I type!!!!
 
No one responded to a post--I sent in a support request.

My current solution is an Applescript, prompted by an iCal alarm, that launches Parallels before I get to work and then closes it a few minutes later, so it opens quickly when I need it.

Wondering if this is any better in Parallels 6 -- but not willing to spend the money to find out.
 
I have tried out VWmare and it's not as good in a few ways and I can live with Virtualbox just fine for me daily needs, but Parallels is a nicer interface.

Luckily my new iMac has 8gb of ram and I can leave parallels open 24/7 but on several occasions my wife has called to state it will not wake up from suspend and I have to talk her through how to kill the server in the activity monitor because you cannot even reset or stop parallels!

Boo!! I find it hard to believe this very smart guys haven't at least told us the cause of this...even if they have not found a solution in 3 version!
 
was this ever resolved?

Hi, I'm dealing with Parallels support right now regarding this same issue (I believe). Every time I email them (on the same ticket), a different person responds, usually with a suggestion to change something in my VM or in the VM setup (remove antivirus; increase VM memory; set vm apps mode to 32bit; disable services in msconfig; reinstall parallels desktop;...).
I can't get them to tell me whether they were ever able to reproduce the problem, and I do not get the impression that they are doing any testing themselves.

Has anybody anything close to a resolution for this issue? Just keeping Parallels running while suspending the VM does not seem to do it. The Parallels startup is not the issue; it's the VM resume that's slow. I have noticed some correlation of the problem with a big memory hog running (Firefox), in that the VM seems to resume faster when Firefox on the host is exited before.
On the other hand, when the VM hangs I can't see any signs of abnormal disk activity, nor does Activity Monitor show a rapid change in memory for any process; could very well be though that monitoring during this time is also hanging.
 
We'll see how long this post lasts...

Gang...give up.

I have delt with Parallels through 4, 5 and "tried" 6 all with the same issue.

For the price of these software packages (cheap) just bail on these guys if they cannot answer these questions on their forum, answer support requests or solve this only issue that I and so many have had.

I've been running "the other guy" for about 5 months with not one issue. No crashes, no resume issues and I now like their interface better (which I didn't in earlier version).
 
good for them...but since they couldn't fix it in 3, 4, 5 and 6...my money went to the other guys...and it has been a flawless experience...
 
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