Hang on Parallels startup on new iMac

Ken Ryall

Bit poster
I've tried build 1922 and build 1940 on my new iMac (20" C2D 2G RAM 256MB VRAM) and got the same result: If I start either the Parallels or ImageTool apps a process gets created but immediately hangs and the app's UI never appears. Activity Monitor says the process has one thread and 0% cpu time. I am unable to kill the process so I have to force the iMac to shutdown by holding down the power button. When sampled I get the following call graph from Parallels:

Analysis of sampling pid 347 every 10.000000 milliseconds
Call graph:
100 Thread_0f07
100 0x6735
100 0x681a
100 0x4f097
100 0xf9069
100 0x1f3397
100 CDeviceList::CDeviceList[in-charge]()
100 open
100 open

The only thing non standard I can think of about my iMac is that I got the build to order model with 256MB VRAM.

I've tried uninstalling and installing Parallels with reboots at each step etc but I'm still dead in the water. Any suggestions?
 
Back
Top