Having problems loading the windows screen

Discussion in 'Parallels Desktop for Mac' started by Rachel2, May 27, 2020.

  1. Rachel2

    Rachel2 Bit Poster

    Messages:
    2
    I just keep getting this, can anyine help? Screen Shot 2020-05-27 at 15.42.21.png
     
  2. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    8,670
    Hello, when does the issue appear at the first time? Maybe after macOS, Windows or Parallels Desktop update?
    what is your Parallels Desktop and macOS version? Did you reinstall Parallels Tools?
     
  3. Rachel2

    Rachel2 Bit Poster

    Messages:
    2
    Hi Marie, Thanks for getting back to me but I got it sorted in the end but I'm not sure quite how as I think it was an accumulation of a few different things.
     
    Maria@Parallels likes this.
  4. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    8,670
    Hi, thanks a lot for sharing your results. Please let us know if the issue reoccurs.
     
  5. MALEGXYM

    MALEGXYM

    Messages:
    1
    I'm getting a similar screen & Windows won't open. Can you suggest a fix?
     
  6. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    8,670
    Hello, could you please share with us your Parallels Desktop and macOS versions?
    Also did you reinstall Parallels Tools and check the issue?
     

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