Having trouble activating on my new Macbook

J

Joostv3

Bit poster
Hi,

I just transferred to a new MacBook using Apple's wizard. Parallels Desktop 10 was moved as well, but requires activation. After I enter the key I get an error message: "You have reached the maximum number of activations".

A Google result hinted that I can de-activate the old license on the the old Mac. However, I cannot find the menu options that are described.

Could you please tell me how to transfer the license? Thank you in advance.
 
I got into contact with Parallels support using Facebook messenger. They were able to change something at their end and it works fine now.
 
You must log in or register to reply here.
Back
Top