Help: How could I activate my parallels on my new Mac?

hhn

Bit poster
截屏2021-12-13 下午3.17.14.png 截屏2021-12-13 下午3.18.05.png
I am sure I have two versions of the permanent license, but the error as shown in the picture appears when I try to activate it, what should I do?
 
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