Help, New here Parallels won't start

[LanceJ1]

Hi,

I downloaded parallels for the first time yesterday, and it was running smoothly. However, I closed it upon going to sleep last night. When I tried to reboot Parallels today, it will not load. See image attached for what Parallels looks like.

 

[Maria@Parallels]

Please try to click Actions (on the top Mac menu bar) -> and choose "Reset"
Let us know how it works.