Help!! Window 7 pro won't shut down after upgrade to Parallel desktop 10

F

FabCafeT

Bit poster
I've upgraded to Yosemite and upgraded to parallel desktop 10, but parallel tool was not installed successfly, and then the windows 7 cannot shut down. I have to force quit using activity monitor every time now. Pls help!!!
 
Hi FabCafeT,
Please exit Virtual Machine if it is in coherence mode, and then please follow the steps suggested below to resolve the issue.
1. Uninstall Parallels Desktop 10 using PD uninstaller as suggested at http://kb.parallels.com/en/122653
2. Download latest build from: www.parallels.com/directdownload/pd10 ( http://kb.parallels.com/en/111603 )
3. Install it as suggested at http://kb.parallels.com/en/122647 (Note: un installing and re installing Parallels Desktop will not effect your Virtual Machine)
4. Install Parallels Tools manually as suggested at http://kb.parallels.com/en/112609 and check and let us know how it works.
 
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