Help with transferring Parallels Desktop license from macbook A to macbook B

Discussion in 'Licensing and Activation' started by PhilipA6, Jul 5, 2024.

  1. PhilipA6

    PhilipA6

    Messages:
    1
    I was able to assist with removing the license from macbook A, now need assistance with using it on macbook B.
     
  2. Ashley Chumun

    Ashley Chumun Staff Member

    Messages:
    154
    Hello @PhilipA6 ,
    Thank you for your feedback.
    It appears that your issue was resolved via ticket number 4825381 created on our Support Portal.
    Our L1 Engineers helped you with the removal of the old MacBook and thus you can use your license to activate the new MacBook.
    More details regarding the process can be found in this article.
    Thank you!
     

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