Hi, I have an issue changing to a new Macbook

Discussion in 'Installation and Configuration' started by Yibo, Apr 20, 2021.

  1. Yibo

    Yibo Bit Poster

    Messages:
    6
    So recently I've changed to the New M1 MacBook Air, and I'm having an issue on reactivating my Parallels, it keeps popping up saying that my old key is not proved by the certification server (it's in Chinese and it means something like this), so I was hoping that I could get help on our forum...
     
  2. Maria@Parallels

    Maria@Parallels Kilo Poster

    Messages:
    8,693
    Hi, could you share with us your key please?
    Please reply us back via the private message.
     
  3. Yibo

    Yibo Bit Poster

    Messages:
    6
    Hi, I've sent you my keys via private message, thx
     
  4. Yibo

    Yibo Bit Poster

    Messages:
    6
    Hi, have you received my message? I sent it through conversation, if that's the private message you meant, thx!
     
  5. Maria@Parallels

    Maria@Parallels Kilo Poster

    Messages:
    8,693
    Hi, replied you back, please check the issue.
     
  6. Yibo

    Yibo Bit Poster

    Messages:
    6
    Hi, I'd replied you via conversation, please check, thanks
     
  7. pipah

    pipah Bit Poster

    Messages:
    1
    If it's too difficult, bring it straight to the store! they will help me, pretty quickly
     

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