Host Mac freezes while all computers are inactive

Discussion in 'Windows Virtual Machine' started by ReinhartW, Oct 14, 2016.

  1. ReinhartW

    ReinhartW Bit poster

    Messages:
    4
    I am running Paralleles Desktop 10 on a MacBookAir (Mac OS X 10.9.5 / Windows 7).
    Everything is fine beeing active, but returning to the computer after a period of inactivity my MacBook is often freezen: no reaction to any input, except the reset button.
    I set up a complete new virtual Machine from a different Windows CD and a few programs, important for me (SAS).
    I got the same error.
    Reinhart


     
  2. Guna@Parallels

    Guna@Parallels Parallels Support

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    433
  3. ReinhartW

    ReinhartW Bit poster

    Messages:
    4
    Dear Guna, I Thank you very much for your answer.
    I will reinstall also the Parallels Desktop.
    First a must finish some urgent work.
    My Parallel error happens randomly. I think after a week I will have a nearly sure result.
    Reinhart
     
  4. Raj@Parallels

    Raj@Parallels Guest

    Messages:
    467
    Please keep us posted if the issue persists after performed the above steps. We're here to help.
     
  5. ReinhartW

    ReinhartW Bit poster

    Messages:
    4
    The issue persists. After 36 hours the mac is frozen.
    I wil summerise my unsuccessful trials:
    1. New window virtual machine
    2. Old virtual windows machine, Parallels Desktop 10 reinstalled and updated

    There are some further (time consuming) trials:
    3. Complete new virtual machine build with reinstalled Parallels Desktop 10.
    4. Install Parallels Desktop 11, bought at then end of last year
    5. Upgrade Mac OS (I use Mac OS X 10.9.5)
    6. Logging the activity in Windows, but I don't know how to do it. There are a lot of protocols.

    I am very very thankful for some a time sparing advice .

    Reinhart
     
  6. ReinhartW

    ReinhartW Bit poster

    Messages:
    4
    Yesterday I installed Parallels Desktop 11. Tomorrow I found my mac warm. The processor has been running all the night, but the Mac didn't react to any key except the reset button.

    I will now upgrade from Mavericks to Yosemite, but I don't trust the new Mac OS and also not the Apple recovery. There I will prepared for a new complete installation.

    I think the most important issue is now to know what happened before freezing.
    In the past the Mac didn't freeze, when the Internet was turned off.
    This fact I will study in more detail in order to get a statistical significant result.

    Reinhart
     

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