How do I resolve the activation limit error?

Discussion in 'General Questions' started by J. Ha, Aug 11, 2023.

  1. J. Ha

    J. Ha Bit poster

    Messages:
    6
    I have recently replaced my old mac mini computer to mac studio computers.
    The parallel desk 17 installed on the new mac studio shows me the error message: This license has reached its activation limit...
    How do I take the old mac mini computers out of the activation list?
    I cannot find any place to ask the request.

    Thank you!

    J.
     
  2. Trishna Oobeyram

    Trishna Oobeyram Staff Member

    Messages:
    293
    Hello @J. Ha
    We have made some changes on our side.
    Kindly check if you are able to activate your license on your new Mac.
    Regards,
     
  3. J. Ha

    J. Ha Bit poster

    Messages:
    6
    I have the same error message, "This license has reached its activation limit and can no longer be used...". I have reinstalled Parallels Desktop 17 but it does not work out. Please advise me how to resolve the issue on my side!

    Thank you!
    J.
     
  4. Pramesh Boodadoo

    Pramesh Boodadoo Staff Member

    Messages:
    551
    Hello,
    We have sent you a private message to provide you appropriate instructions to activate your Parallels Desktop 17 on your new device.
    Thank you.
     

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