How do you reinstall Parallel Tools

B

Bumper

Bit poster
I get a video card error message every time I boot windows. And if I try to install parallel tools, Windows reboots. Any suggestions!!
 
Bumper,

Try this:
1. Go to Start->Control Panel->System
2. Select "Hardware" Tab and click "Device Manager"
3. Expand "Display Adapter" group.
4. Right-click the display adapter listed there and select "Uninstall".
5. When finished, try installing Parallels Tools again.
 
Thank you...But!!!

Good suggestion, but it didn't work. I think I have a problem with Parallel tools, it worked on my original install, than when I upgraded to 3086 it gave me the video error. Can I total uninstall Parallels and reinstall it?

Debbie
 
Yep. Just shut everything down, and then back-up your files (on an external, say). Then, set-up a new machine using your old .hdd file you backed-up.
 
One other option from my disaster

Boot to safe mode. Uninstall and re-install tools, ALL from safe mode.

Best of luck as that was the only way I was able to do it and succeeded.

rdinsd
 
Thanks all, I found I had to 1. un-install my virus protection, 2. start up in safe mode than install the tools.
 
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