How on earth do I get support by email when your site shows I'm entitled?

Discussion in 'General Questions' started by twynne, Nov 27, 2014.

  1. twynne

    twynne Hunter

    Messages:
    155
    So the 'Report a Problem' link directs me to your website to log an issue. I sign in, scroll to the bottom, which confirms I have 631 days of email support remaining. The only button showing is to 'Buy Support' which presumably is for phone/chat, which I don't need. How do I just notify you of an issue by email?
     
  2. Ram@Parallels

    Ram@Parallels Parallels Support

    Messages:
    779

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