How to increase graphic adapter resolution

I

IvanK5

Bit poster
Hello,
I'm using Parallels on iMac 27 Retina. I made copy of my laptop with Windows 7 and when run it as virtual host, maximum resolution that I can set is 1920 x 1200 that is too small for 27 Retina. Is there any way how to push adapter to use higher resolution? Next strange thing is that even if graphic card memory is set in parallels to 512MB or 1GB, in Windows host I still see only 256MB as is on following screenshot.

upload_2018-11-9_8-10-15.png

Thanks for your help
Ivan
 
IvanK5 said:
Hello,
I'm using Parallels on iMac 27 Retina. I made copy of my laptop with Windows 7 and when run it as virtual host, maximum resolution that I can set is 1920 x 1200 that is too small for 27 Retina. Is there any way how to push adapter to use higher resolution? Next strange thing is that even if graphic card memory is set in parallels to 512MB or 1GB, in Windows host I still see only 256MB as is on following screenshot.

View attachment 14369

Thanks for your help
Ivan
Click to expand...
Try reinstalling Parallels Tools after taking a snapshot then check.
 
Hello, after reinstalling Tools, full resolution of Retina is available also in host and video card size is correct. Thanks for hint.
Ivan
 
IvanK5 said:
Hello, after reinstalling Tools, full resolution of Retina is available also in host and video card size is correct. Thanks for hint.
Ivan
Click to expand...
We are glad to hear that the issue is resolved. If you have any questions let us know.
 
I am having a similar issue here but I keep re-installing Tools and the machine reboots but the tools are never there. I remember an issue like this a few years ago but can't seem to find a resolution/solution to this.

Thanks!
Andrew
 
AndrewG16 said:
I am having a similar issue here but I keep re-installing Tools and the machine reboots but the tools are never there. I remember an issue like this a few years ago but can't seem to find a resolution/solution to this.

Thanks!
Andrew
Click to expand...
Hello AndrewG16, Kindly start the virtual machine and go to actions in the top menu bar, Actions--> Configure--> Hardware--> Graphics and changed to ' Scaled ' from ' ' Retina Display '. please make sure the Graphic size is kept for recommended size.
 
Hi AJ,

Unfortunately that isn't an option. When I go to install Tools it installs, restarts and then is still not there. This just disappeared on me yesterday and won't allow me to get to those settings anymore.

Thanks
Andrew
 
AndrewG16 said:
Hi AJ,

Unfortunately that isn't an option. When I go to install Tools it installs, restarts and then is still not there. This just disappeared on me yesterday and won't allow me to get to those settings anymore.

Thanks
Andrew
Click to expand...
Please take a screenshot of the configuration window under Graphics option and post it here.
 
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