How to reset keyboard shortcuts?

Discussion in 'Installation and Configuration of Parallels Desktop' started by Tom Kreutz, May 25, 2017.

  1. Tom Kreutz

    Tom Kreutz Junior Member

    Messages:
    12
    Parallels Desktop 12 for Mac, OS X 10.11.6, MacBook Pro 11,4 Retina, 15-inch, mid-2015

    After running Parallels Desktop for Mac versions 5 - 12 for many years on Windows XP, 7, and now 10, my keyboard shortcuts no longer work (after upgrading to v.12 and building a new Windows 10 VM). Specifically, classics like Cmd-C no longer map to Ctrl-C, etc. despite being properly selected (as described in the v.12 documentation) in Preferences/Shortcuts tab/Virtual Machines pane/My_Windows_VM/Profile:Windows. In short, it appears that something is messed up somewhere. Is there a procedure for returning to the default/freshly installed keyboard shortcuts in both Parallels Desktop and System Preferences?
     
    Tom Kreutz, May 25, 2017
    #1
  2. Shathish@Parallels

    Shathish@Parallels Pro

    Messages:
    344
    Shathish@Parallels, May 25, 2017
    #2
  3. Tom Kreutz

    Tom Kreutz Junior Member

    Messages:
    12
    Dear Shathish, Thanks for your suggestion. The problem disappeared as mysteriously as it had appeared. All is well. Tom
     
    Tom Kreutz, May 27, 2017
    #3
  4. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,719
    Glad to hear that! Feel free to reach us anytime for support.
     
    Ajith1, May 27, 2017
    #4

Share This Page