I cannot activate MS Office 2016 or 2010 on Virtual Machine

Discussion in 'Windows Guest OS Discussion' started by PETROSM2, Dec 9, 2018.

  1. PETROSM2

    PETROSM2 Bit Poster

    Messages:
    3
    Hi,

    It is impossible to activate any edition of MS Office in a Windows 10 virtual machine created with latest edition of Parallels. The error message is that I have reach the maximum uses of my license keys something far from true. Windows 10 VM is brad new created with Parallels. As you understand Windows 10 without MS Office are rather useless. Activation by phone is not working also. Any suggestion...?

    Thanks.
     
  2. Sathiya@Parallels

    Sathiya@Parallels Staff Member

    Messages:
    639
    Hi PETROSM2. Please contact Microsoft Support to reset the MS Office product key that you are trying to activate and check if it works. If you have registered the product key in your Microsoft Account, you can login to your account and reset it.
     
  3. PETROSM2

    PETROSM2 Bit Poster

    Messages:
    3
    I try everything ...nothing works. I do not want to buy another subscription without a reason.
     
  4. PETROSM2

    PETROSM2 Bit Poster

    Messages:
    3
    UPDATE! I manage to activate via telephone my Office key. It was a lengthy procedure involving numbers up to 44 digits!! I cannot undestand this policy from Microsoft. Perhaps you must try find a solution because you have a realy exellent software....
     
  5. AJ@Parallels

    AJ@Parallels Staff Member

    Messages:
    696
    Hello PETROSM2, We are glad to hear that you resolved the issue. As its a license activation with Microsoft we cannot change any settings or authorization from our end. Please feel free to reach us any time for any queries regarding Parallels.
     
  6. LindaE2

    LindaE2 Bit Poster

    Messages:
    1
    The virtual machine used to provision Office cannot include the VMware View Agent. The presence of the View Agent interferes with the ability to capture license information. A desktop pool in View is created from a snapshot of the virtual machine MyPrepaidCenter.
     
    Last edited: Jan 6, 2019

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