I can't use the product I purchased.

Discussion in 'General Questions' started by Sean9, Feb 4, 2020.

  1. Sean9

    Sean9 Bit poster

    Messages:
    1
    I have a new MacBook and I hadn't used Parallels in a while, so I was quite surprised to find out that I no longer have access to a product I purchased. After installing Parallels 10, and I'm getting this message:
    "You have reached the maximum number of activations available for your activation key (http://www.parallels.com/eula). Please purchase a new product license."

    Also, on my old macbooks, I often reinstall MacOS, and remove apps (including Parallels) to save space. If I had known about this restriction I would never have purchased parallels.
     
  2. GowthamR@Parallels

    GowthamR@Parallels Member

    Messages:
    83
    @Sean9 Hi, we have sent a private message to you. Please check and reply so that we can assist you further.
     

Share This Page