I can't use Yubikey(code 10) after upgrade to PD 17.1.0-51516

Discussion in 'General Questions' started by ZhenT1, Oct 21, 2021.

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  1. ZhenT1

    ZhenT1 Bit Poster

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    Today I heard the latest PD resolved the sound issue(https://forum.parallels.com/threads...15-2-parallels-desktop-15-1-2-for-mac.349141/), so I upgrade it to try, it does not fix, but it introduced another issue:
    I can not connect my Yubikey to guest OS (Windows 2016), I can see an USB Input device with warning, then I checked the code, it's 10.

    So I downgrade to previous version(17.0.1-51482: https://download.parallels.com/desk...Desktop-17.0.1-51482.dmg?experience=enter_key), it works again.

    Is there any info I can share with you to debug the issue?
     
  2. DebasmitaM@Parallels

    DebasmitaM@Parallels Staff Member

    Messages:
    404
    Hello, kindly generate a technical report so that we can investigate further. Mention the 9 digit technical report id here. Please follow https://kb.parallels.com/9058 for sending technical report. Thanks, Parallels Team.
     
  3. Paul-25

    Paul-25

    Messages:
    1
    Also have the same issue with the latest version, trying to use a Yubikey on a Linux VM, worked before the upgrade. Now locked out of my development environment. What's the fix???
     
  4. ZhenT1

    ZhenT1 Bit Poster

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    hi I generated a technical report and here is the ID: 382130197
     
  5. stewarsh

    stewarsh Bit Poster

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    I have the same problem tech details sent and a support request filed.
     

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