I mistakenly bought "upgrade" version instead of full version

J

JayM11

Bit poster
I think I bought wrong model (upgrade version) even though I haven't bought Parallels before.
I was provided with license key but I knew I have to provide previous version of Parallels which I do not have used.
So I think I need to change the purchase version but do not know how.
Serious matter and need to fix it fast because I already paid the money.
Hope to get some help.
 
JayM11 said:
I think I bought wrong model (upgrade version) even though I haven't bought Parallels before.
I was provided with license key but I knew I have to provide previous version of Parallels which I do not have used.
So I think I need to change the purchase version but do not know how.
Serious matter and need to fix it fast because I already paid the money.
Hope to get some help.
Click to expand...
Hello, we have sent you a personal message, please provide us with your payment reference number or the Parallels Desktop for Mac license key so that we can initiate the refund. Thanks.
 
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