I need support for the licenses I just purchased

Discussion in 'Installation and Configuration of Parallels Desktop' started by Support-, Apr 18, 2023.

  1. Support-

    Support- Bit poster

    Messages:
    1
    I just purchased two licenses for Parallels Desktop for Mac Pro Edition Upgrade (1 Year)
    The two users are unable to active them. When I try to get support at https://my.parallels.com/support/ it says i need to upgrade to a subscription.
    I am completely confused with what's going on here and need to speak to a human representative.
     
    Support-, Apr 18, 2023
    #1
  2. Pramesh Boodadoo

    Pramesh Boodadoo Staff Member

    Messages:
    572
    Hello,
    Apologies for the inconvenience.
    We have sent you a private message to request for additional information to proceed further with your request.
    Thank you.
     
    Pramesh Boodadoo, Apr 18, 2023
    #2

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