I used wrong email address when making a purchase Parallels Desktop 16 for Mac Upgrade.

J

Jonghwa Park

Bit poster
Dear Parallels.
I have entered an invalid email address when purchase Paralles Desktip 16 for Mac upgrade.
I used s***ii@gmil.com instead @gmail.com.
The payment was carried out normally but I can't receive any information invoice and upgrade information too.
How can I receive my purchase information.
 
Last edited by a moderator:
Jonghwa Park said:
Dear Parallels.
I have entered an invalid email address when purchase Paralles Desktip 16 for Mac upgrade.
I used suakii@gmil.com instead @gmail.com.
The payment was carried out normally but I can't receive any information invoice and upgrade information too.
How can I receive my purchase information.
Click to expand...
Hello,
it looks like you used correct email address. We've resent your purchase documents to your email, please check.
And let us know if you have any additional questions.
 
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